{"id":27507,"date":"2025-09-10T11:40:06","date_gmt":"2025-09-10T11:40:06","guid":{"rendered":"https:\/\/samarasquared.ae\/?page_id=27507"},"modified":"2025-10-02T11:21:23","modified_gmt":"2025-10-02T11:21:23","slug":"returns-refund-policy","status":"publish","type":"page","link":"https:\/\/samarasquared.me\/ar\/returns-refund-policy\/","title":{"rendered":"Returns &amp; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27507\" class=\"elementor elementor-27507\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0629e7 e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"c0629e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f16b937 wd-width-100 elementor-widget elementor-widget-wd_video\" data-id=\"f16b937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-el-video wd-action-without wd-video-hosted\">\n\t\t\t\t\t\t\t<video src=\"https:\/\/samarasquared.ae\/wp-content\/uploads\/2025\/09\/09281.mp4\" playsinline loop muted autoplay><\/video>\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-15eb2a35 e-flex e-con-boxed e-con e-parent\" data-id=\"15eb2a35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba51d1c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"4ba51d1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Samara Squared, your satisfaction is our priority. Please review our company policy:<\/p><p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><p><strong>Returns<\/strong><br \/>Customers must contact us within 3 days from the date of sale to initiate a return request.<br \/>All return requests are subject to review and approval. We reserve the right to accept or decline any case based on the product\u2019s condition and compliance with this policy.<br \/>Items must be:<\/p><ul><li><span style=\"font-size: 18px;\">Unused<\/span><\/li><li><span style=\"font-size: 18px;\">In their original packaging<\/span><\/li><li><span style=\"font-size: 18px;\">Accompanied by proof of purchase<\/span><\/li><\/ul><p><!-- \/wp:list-item --><\/p><p><!-- \/wp:list --><!-- wp:paragraph --><\/p><p><strong>Non-Returnable Items<\/strong>: Customized or personalized products are not eligible for return.<\/p><p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><p><strong>Refunds<\/strong><br \/>Approved returns will be refunded excluding the shipping fee of AED 30, which is non-refundable.<br \/>Refunds will be processed to the original payment method within 14 business days after the returned item is received and inspected.<\/p><p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><p><strong>Damaged or Defective Items<\/strong><br \/>If your item arrives damaged or defective, please contact us within 24 hours of delivery with photos of the product and packaging.<br \/>We will review your case and provide a replacement or refund at no additional cost.<\/p><p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><p><strong>How to Request a Return<\/strong><br \/>Use the form in Connect us with page and once the focal point contact you you can send us the photos and details by email<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Samara Squared, your satisfaction is our priority. Please review our company policy: ReturnsCustomers must contact us within 3 days<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27507","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/pages\/27507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/comments?post=27507"}],"version-history":[{"count":16,"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/pages\/27507\/revisions"}],"predecessor-version":[{"id":29767,"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/pages\/27507\/revisions\/29767"}],"wp:attachment":[{"href":"https:\/\/samarasquared.me\/ar\/wp-json\/wp\/v2\/media?parent=27507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}